kingkobraPrivacy Policy

This page describes what we collect when you use kingkobra and how we keep that data protected. We at kingkobra take your privacy seriously — we only gather information necessary to verify your identity, process your deposits and withdrawals, and provide customer support.

Our privacy commitments apply to every user on kingkobra, whether you access via Android app, iOS browser, or desktop. When you provide your email, phone number, government ID, proof of address, or payment details, we store that information securely and use it only for account management, fraud prevention, and regulatory compliance.

We do not sell your data to third parties. Some of your information may be shared with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and compliance partners, but only as needed to complete transactions or meet legal obligations. If you have questions about your data, our support team is here to help.

What Information We Collect on kingkobra

Account Registration Data

When you register on kingkobra, we collect your full name, email address, phone number, date of birth, and residential address. We require this information to verify your identity and comply with KYC (Know Your Customer) regulations. Your email and phone number allow us to send account notifications, security alerts, and customer support responses.

Identity and Verification Documents

To unlock deposits and withdrawals on kingkobra, we ask you to upload a government-issued ID (passport, driver's licence, or national ID) and proof of address (utility bill or bank statement). We at kingkobra store these documents securely and use them only for verification purposes. Once verified, your kingkobra account gains full access to all payment methods — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.

Payment and Transaction Data

We at kingkobra collect details about every deposit and withdrawal you make. This includes the payment method (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or your bank's virtual account), the date, and the amount. We do not store your full payment card or bank account number — payment processors handle that securely. We keep transaction records to prevent fraud, settle disputes, and meet regulatory requirements.

Usage and Device Information

When you access kingkobra, we collect technical data: your IP address, device type (Android phone, iOS device, desktop), browser type, and approximate location (country or city level). We use this information to detect suspicious login attempts, prevent account takeover, and improve our platform's performance. On Android, we may collect your device ID to recognize returning users. On iOS, we respect App Tracking Transparency; you control whether kingkobra can track your activity.

Registration data

Full name, email, phone, date of birth, address — collected at signup and used for identity verification.

Document uploads

Government ID and proof of address — encrypted and stored for KYC compliance.

Payment details

Deposit and withdrawal history — retained for fraud prevention and dispute resolution.

Device data

IP, device type, browser, location — used for security and platform improvement.

How We Use and Protect Your Data on kingkobra

Data Use on kingkobra

We at kingkobra use your information for five main purposes: account verification (checking your identity before deposits and withdrawals), transaction processing (routing your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet deposit to your account), fraud prevention (detecting unusual login patterns or duplicate accounts), customer support (responding to questions or complaints), and regulatory compliance (meeting local and international gaming regulations).

We do not use your data for marketing emails unless you explicitly opt in. We do not sell, rent, or lease your personal information to advertisers. If you ever wish to stop receiving promotional messages from kingkobra, you can disable notifications in your account settings or request removal via our support team in Jakarta, Surabaya, Bandung, or other supported cities.

Third-Party Data Sharing

We at kingkobra share your data only when necessary. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment operators; online payment, e-wallet, mobile banking, local payment banks) receive your name and transaction details to complete deposits and withdrawals. Our fraud-prevention vendor receives your IP and device data to check for suspicious patterns. Our hosting provider stores our servers and databases but cannot access unencrypted data. We may also disclose data if required by law or court order — for example, during investigations into gambling-related crime or money laundering.

Data Retention and Deletion on kingkobra

We at kingkobra retain your account information for as long as your account is active, plus seven years after closure (to comply with record-keeping laws). If you close your kingkobra account, we delete most personal data within months, but we retain transaction records and identity documents for regulatory purposes. You may request a copy of all your data at any time — email our support team with "Data Request" in the subject line, and we will provide a copy within a reasonable timeframe.

Cookies and Tracking on kingkobra

We at kingkobra use cookies and similar tracking tools to remember your login state, language preference, and security settings. These cookies are essential for kingkobra to function — without them, you would need to re-enter your password on every visit. We do not use cookies for third-party advertising. On iOS, your browser may ask permission to track your activity across apps; this is optional and does not affect your use of kingkobra.

1. Your data is encrypted in transit and at rest

   We at kingkobra use SSL encryption, secure servers, and access controls to protect all personal information.

2. We share data only with trusted processors

   Payment operators, fraud vendors, and legal authorities receive your data only as required.

3. You can request, update, or delete your data

   Contact our support team to access, correct, or request deletion of your kingkobra profile.

International Data Transfers

We at kingkobra operate servers in multiple regions. When you access kingkobra from Medan, Jakarta, Semarang, Yogyakarta, or elsewhere, your data may be transferred to and stored on servers outside Indonesia. We ensure all international transfers are encrypted and that recipient countries meet data-protection standards comparable to or exceeding Indonesian regulations.

Contact Us About Privacy on kingkobra

If you have questions about how we at kingkobra use your data, believe your privacy has been compromised, or wish to exercise your rights (access, correction, deletion), contact our support team via live chat or email. We will respond within a reasonable timeframe. If you are not satisfied with our response, you may escalate your complaint to the relevant data-protection authority in your jurisdiction.

We at kingkobra may update this privacy policy from time to time to reflect changes in our practices or regulations. We will notify you of material changes via email or in-app notice. Your continued use of kingkobra after changes are posted constitutes acceptance of the updated policy.